There is no denying that watching videos on the internet is the most preferred form of content. These videos can be streamed for various purposes such as education and entertainment. The "Error loading truyền thông tệp tin could not be played" error popping on your screen can be very frustrating and annoying. Maybe many of us have sầu encountered the " Error code 23404" too. This error usually occurs due lớn cookies, extensions, watching videos on a self-hosted Clip content website, or the wrong configuration of the embedded truyền thông player.Quý Khách vẫn xem: 6 solutions lớn "error loading truyền thông media tệp tin could not be played"

In this article

Part 1. Fixing Error Loading Media: File Could Not Be Played

When a .wmv or .mov Clip file that doesn"t use the H264 đoạn Clip codec is loaded in the JW player this problem is triggered and the "Error loading truyền thông file could not be played" error is displayed. Both desktop and Smartphone users can encounter this problem whether they use Chrome, Firefox, or Safari. The simple methods discussed below have successfully enabled the users of all the browsers khổng lồ efficiently resolve sầu this issue và can be applied lớn Windows 7, 8, and 10.1.

Bạn đang xem: 6 solutions to "error loading media file could not be played"

Fortunately, if you are struggling with the truyền thông could not be played error you can fix it by following these easy and reliable solutions given below:

1. Update your browser

2. Use Incognito lớn mode

3. Disable extensions

4. Remove browsing history, cabít, & cookies

5. Reset browser settings

6. Use video clip repair software

7. Use a different Clip player

Solution 1. Update Your Browser

One of the reasons behind the Error loading truyền thông media tệp tin could not be played on chrome can be its outdated version. This issue can easily be fixed by updating your browser to the lachạy thử version. If your chrome needs an update then:

1. Open Chrome & in the top right corner of the toolbar cliông xã the icon with three dots.

2. Now scroll và expvà the Help section.

3. Click the option About Google chrome.

The process of updating chrome will start automatically. Clichồng the Relaunch button after the update is done.


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Solution 2. Use Incognito lớn Mode

If the "Error loading media: File could not be played" error is triggered by the extensions you can quickly resolve it by using the Incognilớn mode.

To resolve sầu this issue follow these simple steps:

1. Open Chrome & cliông chồng the inhỏ with three dots in the upper right-h& side of the toolbar.

2. Cliông xã the New Incognito Window.


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Incognilớn mode not only disables all your extensions but also allows you khổng lồ browse privately.

Open the URL displaying media file could not be played in incognito mode. If the đoạn Clip is working fine the problem was caused by the extensions.

Solution 3. Disable Extensions

"Error loading media: File could not be played" error on Chrome can be caused by extensions especially the ones used lớn protect online surfing. If multiple extensions are installed on your browser you can disable them one by one to find the particular extension causing the problem. You can easily watch the đoạn Clip after disabling the extension by the following method:

1. xuất hiện Chrome and clichồng the inhỏ with three dots in the upper right-hand side of the toolbar.

3. Now click Extensions. Select an Extension và disable it by clicking the toggle off switch. When the toggle switch turns grey the extension is disabled.

Restart the browser khổng lồ see whether the error is fixed or not.


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Solution 4. Remove sầu Browsing History, Cabịt, và Cookies

Even after upgrading your browser và disabling extensions, you may still see the error loading media: File could not be played error on app android, chrome, or firefox. This is due lớn previously saved browsing history, caches, and cookies. To provide you better user experience a small piece of information as cađậy and cookies is stored in the web browser"s directory. These are used by chrome to lớn accelerate the loading process but these unwanted files if not removed over time cause a hindrance in playing the truyền thông media. Therefore, cabịt, cookies, and browsing history should be cleared regularly.

Follow these steps to get rid of your cabít, cookies, và browsing history:

1. Open Chrome and clichồng the inhỏ with three dots in the upper right-hand side of the toolbar.

2. Scroll & expvà the More tools thực đơn.

3. Clichồng browsing data. Depending on the type of information you wish khổng lồ clear tick the checkbox. Select a time range from the drop-down box khổng lồ delete the data from a certain time.


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For the optimum performance of chrome, it is recommended to lớn delete data from the beginning of the time. Cliông xã clear and restart chrome to lớn see if the error is fixed.

Solution 5. Remix Browser Settings

The "Error loading media: File could not be played" error can also occur due to lớn a faulty browser. If all of the above sầu methods fail to resolve this crisis, you can try resetting your browser by the following method:

1. xuất hiện Chrome và click the ibé with three dots in the upper right-hvà side of the toolbar.

2. Scroll & cliông chồng Settings. Click Advanced or Show Advanced Settings.


Scroll down khổng lồ the Rephối settings and click remix. Restart Chrome lớn kiểm tra if the error is resolved or not.

Solution 6. Use Different Video Player

Sometimes the "Error loading media: File could not be played" or "Error code 232404" error arise due khổng lồ unsupported đoạn phim format. When a .wmv Clip or movie. video is loaded on a JW player this issue is triggered as these formats don"t use an H264 đoạn phim codec. But this issue can be resolved easily by using a suitable player that supports these formats.

Different plugins and extensions can also be installed lớn check if the Clip is supported by your browser.

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Solution 7. Use Video Repair Software

quansulienminc.vn quansulienminch.vn is one of the best and most user-friendly Clip repairing software as it can repair files in different formats và sizes at the same time. It can work efficiently on windows 10/8/7/Vista/XPhường. and Mac OS X 10.9 - 10.15. It can easily resolve sầu corruption on the sound or Clip section of the đoạn Clip files, "đoạn Clip not playing" or "error loading truyền thông media file could not be played" error, video clip tệp tin system corruption, errors in movement of the videos, và also grainy và frozen videos.